Managing Members in the Partner Dashboard

Overview

The Partner Dashboard provides an insight into the members that their staff has engaged with over the past year.

To view these interactions, simply head over to Users > Members.

Member Interactions.

Within the member list, there's a specific column labeled Loyalty Cards. This column displays all the loyalty cards associated with the partner that the member has interacted with.

Reverting the Latest Transaction

When selecting a particular card from the Loyalty Cards column, a button labeled Delete last transaction becomes visible.

Clicking this button will undo the last transaction associated with that loyalty card. 

It's essential to note:

This action is irreversible.

A transaction can either be the issuance of points or the claim of a reward.

If a claimed reward's transaction is reversed, the points used for that particular reward will also be reverted. This might impact one or several preceding transactions.